Case Studies

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Case Studies

We have a demonstrable record of success in projects of all types and scales, reflecting the flexibility we offer through our highly skilled and focused workforce. Here is a small selection of the projects we have completed:

Provision of a nation-wide PC warranty repair solution

  • A team of 35 engineers deployed across all major states
  • 36,000 calls per year on an NBD and 4 hour SLAs
  • Fixed cost per repair
  • Substantially reduced cost of repair for client

Delivery of a 24,000 PC rollout

  • National project 
  • Metro to remote locations 
  • Project management services also delivered

Delivery of a National Ad - Hoc Desktop Deployment Solution

  • Enabled client to set national SLA 
  • Reduced time to install 
  • SLA compliance of 100%

Eastern Seaboard Upgrade of 420 ATM Machines

  • Mobilised team of 10 engineers within 2 weeks 
  • Upgrade completed on time 
  • Fixed price per unit, providing manufacturer with contained cost for project

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