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    Case Studies

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    Case Studies

    We have a demonstrable record of success in projects of all types and scales, reflecting the flexibility we offer through our highly skilled and focused workforce. Here is a small selection of the projects we have completed:

    Provision of a nation-wide PC warranty repair solution

    • A team of 35 engineers deployed across all major states
    • 36,000 calls per year on an NBD and 4 hour SLAs
    • Fixed cost per repair
    • Substantially reduced cost of repair for client

    Delivery of a 24,000 PC rollout

    • National project
    • Metro to remote locations
    • Project management services also delivered

    Delivery of a National Ad - Hoc Desktop Deployment Solution

    • Enabled client to set national SLA
    • Reduced time to install
    • SLA compliance of 100%

    Eastern Seaboard Upgrade of 420 ATM Machines

    • Mobilised team of 10 engineers within 2 weeks
    • Upgrade completed on time
    • Fixed price per unit, providing manufacturer with contained cost for project

    Design GRIFGRAF - Developed by IVT